ct.ridewithveyo.comConnecticut Non-Emergency Medical Transportation (NEMT)

Services NEMT Mobile Integrated Health Home Health Care Coordination Social Determinants of Health Case Studies Manage Your Trips Member Login Member Portal Healthcare Providers Transportation Providers Mileage Reimbursement MTM Link User GuidesAbout MTM Leadership Our Approach Locations MTM Giving Contact News News Member Stories Tradeshows Newsletter Join Our Team Careers Current Openings Join Our Network Start typing and press Enter to search Services NEMT Mobile Integrated Health Home Health Care Coordination Social Determinants of Health Case Studies Manage Your Trips Member Login Member Portal Healthcare Providers Transportation Providers Mileage Reimbursement MTM Link User GuidesAbout MTM Leadership Our Approach Locations MTM Giving Contact News News Member Stories Tradeshows Newsletter Join Our Team Careers Current Openings Join Our Network Start typing and press Enter to search Services NEMT Mobile Integrated Health Home Health Care Coordination Social Determinants of Health Case Studies Manage Your Trips Member Login Member Portal Healthcare Providers Transportation Providers Mileage Reimbursement MTM Link User GuidesAbout MTM Leadership Our Approach Locations MTM Giving Contact News News Member Stories Tradeshows Newsletter Join Our Team Careers Current Openings Join Our Network Connecticut Non-Emergency Medical Transportation (NEMT) Connecticut Home | Members | Transportation Providers | Medical Facilities | VER EN ESPANOL | VIEW IN ENGLISH Do You Need a Ride to Your Medicaid Health Care Provider? We are MTM. We manage non-emergency medical transportation (NEMT) services in Connecticut. We arrange rides for eligible HUSKY Health Medicaid members to help them get to and from their healthcare appointments. Call us to set up your rides for Medicaid appointments. We are dedicated to providing high quality transportation. If you are a member, medical facility, or transportation provider seeking more information about NEMT services, select one of the pages in the menu above for details specific to your needs. What is NEMT? NEMT is a limited transportation benefit. It is available to eligible Medicaid members in Connecticut who have no other way of getting to their medical, behavioral health, or dental appointments. Who is Eligible for NEMT? NEMT services are available to HUSKY A, C, D, and limited benefit members who cannot drive themselves, and/or do not have a neighbor, friend, relative, or voluntary organization that can transport them to their appointment. What Happened to Veyo? MTM acquired Veyo in 2022, which means the Connecticut NEMT program is now operated by MTM. Nothing is changing for members. You will still call the same phone number, and your benefits will remain the same. Download the MTM Link member app today! Akriti Rai Connecticut Program Director Phone Number: 1-855-478-7350 Local Address: PO Box 1070 Windsor, CT 06095 Hours: Monday – Friday 7 a.m. – 6 p.m. EST To schedule transportation: Call us at 1-855-478-7350 . Our customer service team is available Monday through Friday from 7 a.m. to 6 p.m. EST. You must schedule your trip at least two business days before your appointment, unless your trip is urgent. We schedule urgent rides 24 hours a day, seven days a week. Use our web chat services to connect with a live representative virtually. The chat option appears in the lower right hand corner of your screen any time you visit this website. You can also use our MTM Link mobile app or web portal to schedule your rides without calling MTM. Click here to register today ! Schedule Rides Online! To file a complaint: We want to always provide excellent service. If you have a complaint about the service you received, you may: Call MTM’s We Care Line at 1-866-436-0457 Use our convenient online form Email QM@mtm-inc.net If your ride is late: Call MTM at 1-855-478-7350 if you have waited: More than 15 minutes after your scheduled pick-up time going to the appointment, or more than 30 minutes for the return. More than one hour after calling MTM to schedule a return ride, if a return ride was not scheduled during the original request Adjust Font Size (small/medium/large) A Decrease font size. A Reset font size. A Increase font size. Copyright @ 2024 MTM, Inc. All Rights Reserved Terms of Use | Privacy Policy | CA Collection Notice | Cookie Policy | Your Privacy Choices | MTM Transit | Wanda is coming! Copyright @ 2024 MTM, Inc. 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